Privacy Policy
Effective date: May 2026 · IT-Dimension LLC
This Privacy Policy describes how IT-Dimension LLC ("IT-Dimension," "we," "us," or "our") collects, uses, and shares information when you visit dispensary-automation.it-dimension.com (the "Site"). If you are a California resident, please see the California Privacy Rights section below for additional rights available to you under the California Consumer Privacy Act (CCPA).
1. Information We Collect
Information you provide directly
When you submit our contact form, we collect:
- Your name
- Your email address
- Any message or information you voluntarily include in your submission
We use this information solely to respond to your inquiry and communicate with you about our services.
Information collected automaticallyWhen you visit the Site, we automatically collect certain information about your device and browsing behavior, including:
- IP address and approximate geographic location
- Browser type and version
- Device type and operating system
- Pages visited, time spent on pages, and navigation paths
- Referring URLs (the page that brought you to our Site)
- Date and time of your visit
This information is collected through cookies and similar tracking technologies, and through Google Analytics (described below).
2. Cookies
Our Site uses cookies — small text files stored on your device — to operate and improve your experience. We use the following types of cookies:
Strictly necessary cookiesRequired for the Site to function. These cannot be disabled.
Analytics cookiesWe use Google Analytics to understand how visitors use our Site. Google Analytics collects information such as how often users visit, what pages they visit, and what other sites they used prior to arriving. We use this data only to improve the Site. Google Analytics sets its own cookies on your device. You can learn more about how Google uses data at policies.google.com/privacy.
Managing cookiesYou can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. Please note that disabling cookies may affect the functionality of the Site. You can also opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries submitted through the contact form
- Communicate with you about our services
- Analyze Site traffic and usage to improve our content and user experience
- Detect and prevent fraud or security issues
- Comply with applicable legal obligations
We do not use your personal information for automated decision-making or profiling.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
Service providersWe use third-party service providers who assist us in operating the Site and delivering our services, including Google Analytics. These providers are contractually obligated to use your data only as necessary to provide services to us.
Legal requirementsWe may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
Business transfersIn the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Site of any such change.
5. Data Retention
We retain personal information submitted through the contact form for as long as necessary to respond to your inquiry and maintain a record of our communications, typically no longer than 24 months. Analytics data collected through Google Analytics is retained according to Google's data retention settings, which we have configured to a maximum of 14 months.
6. Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our Site may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. California Privacy Rights (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information.
Categories of personal information we collectIn the past 12 months, we have collected the following categories of personal information:
- Identifiers — name, email address, IP address
- Internet or other electronic network activity information — browsing history on our Site, pages visited, time spent
- Geolocation data — approximate location derived from IP address
IT-Dimension LLC does not sell your personal information to third parties, and has not done so in the past 12 months.
Your CCPA rightsAs a California resident, you have the right to:
- Know — request disclosure of the categories and specific pieces of personal information we have collected about you
- Delete — request deletion of personal information we have collected about you, subject to certain exceptions
- Correct — request correction of inaccurate personal information
- Non-discrimination — we will not discriminate against you for exercising any of your CCPA rights
- Opt-out of sale — we do not sell personal information, so no opt-out is required, but you may contact us to confirm this
To exercise your rights under the CCPA, please contact us using the contact form on our Site or the email address listed at the bottom of this policy. We will respond to verifiable consumer requests within 45 days. We may need to verify your identity before processing your request.
9. Children's Privacy
Our Site is not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will update the effective date at the top of this page when we do so. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.